ABOUT US

INTRODUCTION

NATSONS is a leading Outsource Service Company specializing in Same Day Statewide Despatch and Errand Handing Services and our objective is to meet all our customers’ demands. We have Regional Offices in Penang, Ipoh, Kuala Lumpur, Malacca and Johor Bharu. These offices provide Administration and Marketing support to our Service Groups headed by a Service Manager in each major town in their respective States. These Service Managers are responsible for Customer Service, Operations and Manpower deployment. With these efficient State Hub & Spoke system, we are able provide prompt, timely, reliable, consistent and continuous customized local despatch solutions.

Fuelled by the great demand for its dedicated despatch system, NATSONS is in the midst of setting up Regional Offices in all the other States in Malaysia to help customers enjoy the same kind of services currently enjoyed by others.

THE NATSONS EDGE

NATSONS is dedicated to creating value with utmost professionalism, exclusive unmatched efficiency and unlimited delivery options.
As an authorized Courier Company, we provide secure end to end solutions and our expertise lies in understanding the customer’s requirement, planning their despatch schedules and settling their daily errands the same day every day. Beside we give the best and most competitive rates in town.
From a simple On-Call despatch company, NATSONS has evolved into a One Stop Multi – Service and Convenient Service Provider.

OUR HISTORY

NATSONS Despatch Services began business in 1993 when our founders recognized the great opportunity for a localised, organized and specialized Sameday Despatch Services to cater for the fast growing Malaysian Economy by providing a solid alternative to hired Office Boys, Despatch Clerks and Couriers.

Our primary activity is providing a tailor – made, reliable, achievable menu of Business Communication Solutions to a diverse clientele with an unrivaled service package and coverage area.

VISION

To make NATSONS the most connected, efficient, reliable, flexible, practical and economical Sameday Courier, Despatch and Errand Handler with the widest network coverage in Malaysia.

MISSION

To provide a high level of customer service with the aim of achieving total customer satisfaction.
To empower employees, agents and associates with intellectual capital development in order to drive growth, performance and self – enhancement.
To achieve positive monetary returns for investors.
To encourage consistent improvement in management through proactive and dynamic leadership.o

NATSONS SUBSIDIARIES & ASSOCIATE COMPANIES

Natsons Despatch Services Sdn Bhd (844 - W )
Natsons Despatch Services (AS -0165004-M)
Natsons Parcel Despatch Services